Wood Fired Products
Our wood-fired products are specifically designed for freshwater use. To ensure optimal performance, we recommend filling them with clean, fresh water every 2-3 days.
Electric Products
Keeping water in your spa at a constant temperature of around 38 degrees requires a sanitizer in the water. One important point is to shower before you get in the pool. This prevents day to day things like sunscreen, moisturizer and makeup deteriorating the water quality.
There are various water treatment options available. Some work better in certain situations than others.
Here is our take on it, and four options we suggest:
Use a mobile spa technician to do it for you
Contact a local spa shop who has a mobile service, where they can come to your property and clean your filter, test and dose your spa on a regular basis. This is the easiest option.
Using the following link, enter your post code, then select Pool & Service Technician:
Australia: Find a technician AU
Use a local spa shop
Take a sample of water to your local spa shop who has the capability of testing. They will give you the right dosage required depending on the results.
Some options for who provides this service throughout Australia and New Zealand are:
Australia:
Bunnings spa testing Australia
Mitre10 spa testing Australia
Do it yourself
Purchase a starter pack and take care of the water quality yourself. You can find your nearest stockist of the bioguard range here: https://bioguard.com.au/stores/#/
For a chlorine option, it is very important to stay within the perimeters of the test strip. 316 Marine grade Stainless can only handle chlorine concentration of up to 5 parts per million. (ppm).
It is equally important to stay within the parameters for PH, Alkalinity and water hardness. If one of these parameters is out of balance, it can cause discolouration on the stainless, which left neglected can lead to corrosion.
Here is a video explaining it:Bioguard Spa Treatments
Use Simplesilver
This is a product that dissolves into the water to treat it.
It works best on spas that have low use,with regular filter rotation and upkeep.
Simplesilver may struggle in medium to high spa usage. More info can be found here:
https://simplesilver.com/
Filters
No matter what option you choose, it is important to clean your filter weekly.
Details to remove the filter are in the product's user manual, replacement filters are available from our website.
We recommend you buy a second filter and cycle the filters in the spa every week.
With the dirty filter, soak it overnight in a bucket of water with 2 cups of bleach or a recommended filter cleaner. Rinse it off the next day then leave it to dry.
